Data Protection

Reason

Data protection and data security for our customers and contract partners as well as for the consumers are one of our top priorities. Therefore, the protection of personal data during our entire business processes is very important to us and a matter of great concern. Respecting the right to privacy is self-evident for us. When you access our websites, we collect, process and use personal data to the extent permitted by the law or necessary for processing, or to the extent you agreed. We store personal user data (such as name, address, date of birth, postal or email address, telephone number, etc.) only for performing the respective service offered. This is the case, for example, when you send us an email. These data are passed on to the department within the company in charge of the relevant matter.

What data are stored?

Upon use of some websites, e.g. upon request of information material, you are asked to provide us with specific personal data (such as name, address, date of birth, postal or email address, telephone number, etc.) by entries on such websites. We need this information to be able to send you the requested information material.

How are these data used?

We collect, process and use personal data to the extent necessary for performing the offered services, but also in order to contact you as requested, or to provide you with the services or information you asked for.

Who is provided with these data?

All information you provide to us by entering on these Internet sites are stored on a server located in a country within the European Union (“EU”) or within the European Free Trade Area (“EFTA”) and is then forwarded to the competent department within the company for processing of your enquiries and requests.

Information on stored data

If you have any further questions or comments on our data protection notice, please do not hesitate to contact us. If you wish to be informed about your personal data stored at Creditinfo SCHUFA, you can request information on any entries about yourself. You are of course given the possibility to correct any mistakes, to update outdated information, or to have stored data deleted, unless this conflicts with statutory or other contractual purposes. In addition, you can at any time revoke a once granted approval of collection, processing and use of your personal data, with effect for the future.

Supervisory authority

The data protection supervisory authority for Creditinfo SCHUFA GmbH is the Regional Council of Darmstadt (Regierungspräsidium Darmstadt).