Event Driven Engagement

Regular touchpoints that keep customers coming back.

My Credit Score keeps customers connected through regular, valuable touchpoints — monthly score and report updates, plus timely alerts when something meaningful changes on their credit file.

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Dynamic, beneficial content means customers keep returning to the mobile app, deepening engagement and strengthening the overall relationship over time.

These interventions deliver click-through rates dramatically higher than traditional direct marketing, providing regular, welcome opportunities to connect, engage, and re-activate dormant customers — while helping them spot potential issues early.

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Key Features

  • Monthly credit score and report updates
  • Timely alerts on meaningful credit-file changes
  • Higher engagement than direct marketing
  • Re-activation of dormant customers
  • Contextual interventions on app access
  • Early visibility of unexpected changes
  • Dynamic, refreshed content
  • Fully branded notifications

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Use Cases

  • Keep customers returning to the mobile app each month
  • Re-engage customers who have gone quiet
  • Notify customers of important credit changes
  • Drive traffic with valuable, relevant updates
  • Strengthen loyalty through regular contact
  • Build a trusted, ongoing relationship

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Ready to discuss this product?

Tell us what you are trying to solve and we will connect you with the right Creditinfo product or regional team.

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What happens next

A focused product conversation covering:

Use case: your customer journey or risk process.
Market context: country, segment, and regulatory requirements.
Requirements: data, workflow, and integration needs.
Routing: the product or regional team best placed to respond.